Step 1: First check to see if your internet connection could be struggling - areas with poor Wi-Fi, for example, could create patchy playback. Sometimes Spotify has issues with crackly or stuttering playback.
Try logging out of the app and logging back in to see if this fixes things. Step 4: If nothing is obviously wrong, double-check the Spotify app to make sure it hasn’t frozen up. Step 3: On your mobile devices, check your device's sound settings to make sure that you don't have the media volume turned down if there are different sliders for, for example, phone calls and music or video. YouTube Music: so alike, but which is best for you? How to master your equalizer settings for the perfect sound
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